Streamlining Invoice Management with InvoiceSherpa: Solving the Problem of Manual Follow-ups and Improving Transparency

Problem

There was a constant need for invoice follow-ups. We had our CPAs and accountants spending their time chasing invoices instead of focusing on more productive things. Our DSO were at unacceptable levels. On top of that, it was difficult to track what the customer was doing… did they open the invoice yet, did they really not receive it yet…? There was no transparency and really no way to track the customers actions

Solution

Integrate InvoiceSherpa with its Xero accounting system to streamline process – integrate with new payment gateway and enable customer portal access to a government account with 18 billable users. Automated notifications and seamless payments enable fast payment with fewer human touch points.

Result

Cash flow improvement of 25%

Faster payment reconciliation by 15%